As new applications move to the cloud, the need for more granular data and analytics follow in order to measure the rate of acceleration of SaaS (Software-as-a-Service) access. While CRM represents the largest of the SaaS markets, other segments such as digital marketing and collaboration, are both seeing a rapid shift from on-premises to the cloud, much of which can be attributed to the strong focus service providers are placing on edge-network agility in rapidly making new functionality available to customers. In a recent Gartner survey assessing the impetus for the surge in SaaS migration, over 440 SaaS strategy decision…
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